Ash Lane

Design and build AI-assisted workflows, platform services, and operator tools across an edge-native business software ecosystem.

• Built agent-assisted workflows for CRM enrichment, roadmap analysis, documentation, sourcing, support operations, media workflows, internal delivery, and product intelligence.
• Specified Node/TypeScript, React, Astro, Cloudflare Workers, queue, D1/KV/R2/Vectorize, Durable Object, and SQL-backed architectures for deployable AI tooling and workflow backends.
• Structured shared identity, OAuth/OIDC, service-client auth, scoped JWT/JWKS authorization, tenant data, and API contracts so agents operate inside explicit platform boundaries.
• Designed human review loops, traceability, prompt/version documentation, tool access controls, and escalation paths for high-impact AI workflows.
• Used Claude Code, Codex, MCP, LLM prompts, embeddings, retrieval, structured outputs, and browser automation to accelerate delivery while keeping implementation inspectable.

Owned product and automation systems for a vertically integrated food tech stack spanning consumer, operational, and SaaS layers.

• Designed and implemented JustCook SaaS, an end-to-end platform for meal kit operations including orders, inventory, recipes, procurement, routing, analytics, and operational workflows.
• Shipped customer and internal tools spanning Flutter, Laravel/Vue, reporting, lifecycle messaging, and decision-support workflows.
• Translated kitchen, logistics, customer-service, and marketing constraints into automations that reduced manual effort and error rates.
• Connected campaign, CRM, and product data so operational and marketing decisions could be acted on quickly.

Implemented enterprise learning and talent management platforms, bridging client workflows, technical integration, and vendor product constraints.

• Served as the first Cornerstone OnDemand certified solution consultant in the GCC, leading discovery, configuration, integrations, and deployments for major regional clients.
• Owned RFP responses, solution demonstrations, admin training, workflow mapping, and post-launch optimisation for performance, learning, and talent products.
• Converted real-world client usage patterns into vendor enhancement requests, reporting improvements, and operational playbooks.

Brought a product-minded and data-led approach to selling Cvent's event tech platforms into the Middle East market.

• Drove product-qualified opportunities through consultative discovery, tailored demos, and clear mapping of event workflows to platform capabilities.
• Partnered with product, SDR, and implementation teams to turn pipeline, usage signals, and customer constraints into successful deployments.